Day in the life of Neil Groom, Tax Manager.


In this world nothing can be said to be certain, except death and taxes. Thankfully, I deal with the latter.


Primarily, I deal with our personal tax and trust clients, while heading up our personal tax team. Argents’ wide variety of clients affords me one of the interesting features of my role, as I come in contact with individuals as well as large family businesses, all with their various requirements. With over a thousand tax returns flowing through Argents, a good chunk of my day requires preparing and reviewing tax returns. We offer more than just a compliance service here too, so I will endeavour to find ways in which things can be made more tax-efficient. In a period where the quality and clarity of HMRC’s correspondence is becoming increasingly poor, I will guide clients through the letter/email they have received from HMRC, ‘translate’ it if necessary, and let them know if they should take any action.


The Directors and other managers at Argents will often need my input where individuals, families and businesses are making strategic decisions. We need to consider the personal tax effects of these, and so I will commonly either sit in on meetings or offer support where tax guidance is needed.


We have a dedicated Tax Team at Argents and I work closely with my colleagues Fiona and Ulanda to ensure that we properly manage a busy workload. At various times of the year, particularly in January when we return from our Christmas closedown, things are very busy, but this definitely keeps things interesting! Right now, to kick-start the 2018/19 tax return season, we are drafting up letters and information requests to send out to clients after 6 April, for tax return season will soon be upon us!


Tax rules are in constant flux, and it is therefore important that I keep my knowledge up to date – once a week I will spend some time catching up with tax publications and newsletters. This week I attended a professional update lecture day.


Our office is located in the heart of Norwich, so when the sun decides to emerge from the clouds, I like to take a peaceful, leisurely lunchtime walk down by the river, taking myself back through the enchanting Cathedral grounds, so to re-energise and focus myself for the afternoon.